Privacy Policy

RESTAR Inc.

RESTAR Inc. (hereinafter referred to as “the Company”) regards the protection of personal information of customers as an important management mission and is committed to appropriately protecting and managing such information to earn the trust of our customers.

Article 1: Compliance with Laws and Regulations

We will use your personal information and anonymously processed information (hereinafter referred to as “Personal Information”) in accordance with the applicable laws and regulations concerning the protection of Personal Information, the guidelines of the competent authorities, the guidelines of authorized personal information protection organizations, and our basic policy regarding the protection of Personal Information.

Article 2: Acquisition and Use of Personal Information

We will collect your personal information to the extent necessary for our business in an appropriate and lawful manner. The collected personal information will be used appropriately within the scope of the purposes disclosed in Article 3 “Usage of Personal Information” and will not be used for any other purposes.

Article 3: Usage of Personal Information

In accordance with the law concerning the protection of personal information(Act No. 57, May 30, 2003) (hereinafter referred to as the “Personal Information Protection Law”, including subsequent amendments), we will use the collected personal information to the extent necessary to achieve the intended use in connection with the business activities set forth in this article “Usage of personal information”.

1. Acquisition of personal information by proper and legal means
We may acquire your personal information in the following cases:
(1) When information is provided directly by the customer through documents that the customer fills in or submits, such as by submitting a written document or entering data into a web screen or other screen
(2) When personal information is provided by customers through the provision of products or services
(3) When acquired through consignment from another business operator or through provision by a third party
(4) When acquiring personal information in the course of collecting information from other information that is legally available to the public, such as the Internet, books, registry information, etc.

2.Purpose of use of personal information
We use personal information appropriately to the extent necessary to achieve the following purposes. In addition, we will define specific purposes of use so that the purposes are clear to the individual, and will endeavor to limit the purposes of use depending on the circumstances of acquisition, such as using the information only to compile the results of surveys, when asking customers to respond to various surveys.

(1) Purposes related to the services of our company and our partner companies
・To accept applications for our services
・To provide information on the usage status of our services by users of our services, and to confirm their identity based on the Act on Prevention of Transfer of Criminal Proceeds and their qualifications to use financial services
・To manage ongoing transactions, such as checking usage status
・To make decisions regarding applications for our services and continued use, etc.
・To provide personal data to third parties by selling our database functions and other services related to our registration information to our customers.
・To properly carry out the outsourced work when we are outsourced in whole or in part to process personal information by other businesses, etc.
・To exercise rights and perform obligations under contracts (contracts between our company and customers and contracts directly or indirectly related to our business), laws, etc.
・To improve and develop our services by conducting market research, data analysis, surveys, etc.
・To provide, maintain, and improve our services.
・To provide various proposals regarding services such as sending direct mail
・To provide various proposals regarding products and services of partner companies, etc.
・To provide services by partner companies in cases where their services are integrated, and to develop and provide services jointly with such partner companies.
・To manage the cancellation of various transactions and post-termination of transactions
・To respond to inquiries
・To ensure the proper and smooth performance of other products and services provided by the Company

(2) Purposes related to our internal management
・To understand various risks and manage business by our group
・For our internal employment management
・To carry out our public relations and investor relations activities, as well as administrative tasks related to the transfer of names on the shareholder register and the exercise of shareholder rights

Article 4: Provision of Personal Data to Third Parties

1. We will not provide or disclose your personal data to any third party except in the following cases:
(1) When the individual has given their consent
(2) When required by law
(3) When the handling of personal data is outsourced to an external party based on a contract to the extent necessary to achieve the purpose of use set forth in Paragraph 2 of the preceding Article.
In this case, the Company will set appropriate standards and select outsourced parties strictly, as well as provide appropriate supervision to prevent unauthorized use, leakage, loss, damage, etc., of personal information at the outsourced parties.
(4) When personal data is provided as a result of the succession of business due to merger or other reasons
(5) In the case where personal data is shared with a specific third party and the following items are made known to the user by notification or public announcement prior to the start of the shared use
・Shared use
・Shared use of personal data
・Scope of joint users
・Purpose of use by the user
・Name(s) of person(s) responsible for the management of such personal data

2. As per the purpose of use set forth in Article 3, Paragraph 2, from August 1, 2020, the Company will provide personal data, including the following information, to third parties by selling the Company's database function related to registration information and other services to its customers.
(1) Items of personal data provided to third parties
Names of real estate owners, creditors, debtors, and their locations that can be read from real estate registration information
(2) Method of providing information to third parties
Methods by which customers who purchase our services access and view our database and download Excel files
(3) Method of acquiring personal data provided to third parties
Purchase from the Japan Civil Law Association, acquisition from registration information, acquisition from publicly available information on the Internet, and acquisition from information uploaded by customers to our services, etc.
(4) Method of updating personal data provided to third parties
Purchase of new information from the Japan Civil Law Association, etc.

Article 5: Safety management of personal information

1. The Company will endeavor to keep personal information accurate and up-to-date. In addition, the Company will take appropriate measures to prevent the loss, leakage, or damage of personal information, etc., and for other safe management, and will review such measures from time to time as necessary.

2. The Company may outsource the handling of personal information, etc., for example, in the following cases: when outsourcing, the Company will provide necessary and appropriate supervision to the outsourced business operator to ensure the safe management of personal information, etc.
・Work related to sending transaction documents
・Work related to sending direct mail
・Work related to the operation and maintenance of information systems
・Work related to the storage of invoices and other various documents
・Work related to call center support

Article 6: Response to complaints regarding handling of personal information, etc.

When we receive complaints regarding the handling of personal information, etc., we will investigate the details of such complaints and make every effort to handle them appropriately and promptly within a reasonable period of time. Customer complaints and other inquiries regarding the handling of personal information, etc. are accepted at the following contact point:
Contact form: https://www.restar-inc.com/en/contact/

Article 7: Requests regarding the use of your personal data

In accordance with the Personal Information Protection Act, we accept requests from customers for disclosure, correction, addition, deletion, suspension of use or erasure, etc. of their personal data held by us (hereinafter referred to as "requests for disclosure, etc.").
When we receive a request for disclosure, etc. from a customer, we will verify that the request is made by the customer themselves.
If we are able to confirm this, you may at any time request the disclosure of your personal data in accordance with the procedures we have established, and we will respond appropriately to your request regarding any personal information we hold about you.
If you request disclosure of whether or not we hold your personal number, we will only respond to the question of whether or not we hold your personal number. For more information, please contact us at the address listed below.
Contact form: https://www.restar-inc.com/en/contact/

Article 8: Opt-out Procedure

For the purposes set forth in Article 3, we will collect, use, and provide personal data to third parties appropriately in accordance with this Privacy Policy. However, if you do not wish for your personal data to be provided to third parties, please contact us using the contact form below.
https://www.restar-inc.com/en/contact/

【About us】
11F KDX Toranomon 1-Chome Bldg, 1-10-5 Toranomon,
Minato-ku, Tokyo, Japan 105-0001
RESTAR Inc.
CEO: Hibiki Uno

Article 9: Continual improvement of the "Basic Policy for the Protection of Personal Information"

We will continually review our "Basic Policy on Personal Information Protection" and related internal regulations and strive to improve how we handle our customers' personal information.